We assess our customers’ needs and requests. We identify with them, through a joint project, the ideal solution to their requirements and the right products. We are able to offer technical, commercial and logistic assistance pre and post sales with targeted and integrated communications on the project. Each submitted query or request provides valuable input for the continual evolution and improvement of our products. We therefore prioritize cooperation with the customer to solve issues and satisfy any technical and logistic demand.
The Intercom S.r.l. commercial offer does not end with the wide range of products available but also includes a service of customised chemical analyses and evaluations, using a variety of advanced methods and with state-of-the-art instrumentation and skills. Our in-house laboratory, led by very experienced experts, uses these analysis techniques, tailoring its work to the times, problems and needs of our customers.
Logistics are particularly important for Intercom S.r.l., which is always able to deliver the right products on time, to the place and in the quantities required by the customer. Our warehouse is equipped and well organised for rapid expediting of goods loading and unloading procedures and also has controlled-humidity cold stores for any perishables.